Terms of Use




IMPORTANT: BY USING THE WWW.REALTRADINGCO.COM WEB SITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY Real International Inc. IN THE MANNER AND FOR THE PURPOSES DESCRIBED IN THE FOLLOWING PRIVACY POLICY.

Definitions

www.realtradingco.com is owned and operated by Real International General Trading & Contracting Company w.L.L.

The terms "Real International Inc.", "we", "us", "our" and "ours" when used in this Privacy Policy means Real International Inc. which includes all its parents, subsidiaries, divisions, branches, affiliates or companies under common ownership or control of Real International Inc. .

The terms "you", "your" and "yours" when used in this Privacy Policy means any user of this Web Site.

The term "Personal Data" refers to personally identifiable information about you, such as your name, birth date, e-mail address or mailing address.

This Privacy Policy describes Real International Inc.’s current policies and practices with regard to Personal Data collected by Real International Inc. through www.realinternational.com. ("Web Site").

Notification of changes to this Policy

We are continually improving and adding new functionality and features to this Web Site and improving and adding to its existing products, services and programs. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will post the changes on this Web Site to notify you of the changes. We encourage you to check this page frequently.

Collection of Personal Data including e-mail addresses

We collect the information you give us when you use our Web Site. You may use this Web Site to register to receive additional information or products from us. When you register, we ask you for contact information like your name, postal address and e-mail address.

We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postal or zip codes are received, we will use third party software to fix them.

Real International Inc. Email Marketing Communication Policy

Real International Inc. sends promotional email only to:

• Our customers
• People who have given consent to Real International Inc. to receive promotional email
• People on rented email lists who have given permission to the list owner to receive third-party promotional email
• People who have not opted out after having received promotional email from us.

In each promotional email, we provide an easy and clear way to opt out of future Real International Inc. email. Opt-out requests using the opt-out link in our emails are processed automatically and go into effect immediately. Opt-out requests sent by email are processed within 10 business days.

We never, under any circumstances, rent or sell email addresses to any other company or individual.

When sending email to rented email lists, we suppress addresses of those people who have opted out of Real International Inc. email in the past.

We always disclose our identity in mass email communications, including the address of our headquarters location, and we always identify our mass, promotional email as advertisements.

We never use deceiving header information or subject lines.

We never send mass, promotional email to email addresses “harvested” from websites.

When capturing email addresses via our Web forms, we always provide the opportunity to opt out of promotional email.

When coordinating with our resellers for the purpose of follow-up on sales inquiries made to us, we provide full contact information of the inquirer to the reseller, including email address, so the reseller can follow up on the inquiry.

Use of Personal Data

We process your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for Personal Data, we tell you the purposes for which we will process that data. Some of these purposes include the following:

• We may contact you occasionally to inform you of new services we will be providing, or special offers, events or articles we think will be of interest to you.
• We may send you regular updates by e-mail or by post on Real International Inc. organised or related events.
• We may send you requested product information and promotional material.
• We may use your Personal Data for marketing purposes and market research.
• We may use your Personal Data internally to help us improve our products and services and to help resolve any problems.

Disclosure of your Personal Data

We do not share, sell or distribute your Personal Data with unrelated third parties, except under these limited circumstances:

Personal Data may occasionally be transferred to third parties who act for or on behalf of Real International Inc., or in connection with the business of Real International Inc. for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to handle our mailings on our behalf.

We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this Web Site, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event. Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data.

Data Integrity and Security

We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

Our servers and our databases are protected by industry standard security technology, such as industry standard firewalls and password protection.

Sometimes we process sensitive data that requires industry standard Secure Socket Layer (SSL) encrypted browsers. We use 128-bit encryption to protect transmissions over the Internet.
The employees who have access to Personal Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.

Data Access and Corrections

Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes.

If you wish to access or correct your Personal Data, please write to our data protection officer at Real International Inc., 79A London Road, state LE2 0PF or e-mail us at webmaster@realinternational.com. We do not charge for complying with a correction request, however, for all other requests, we may charge a small fee to cover its costs. Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on Real International Inc..

Anonymous data collected through this Web Site

In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our Web Site. For example, we use technology to track which pages of our Web Site our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our Web Site.

Our Web Site contains hyperlinks to other pages on our Web Site. We use technology to track how often these links are used and which pages on our Web Site our visitors choose to view. Again this technology does not identify you personally - it simply enables us to compile statistics about the use of these hyperlinks.

We use this anonymous data to improve the content and functionality of this Web Site and our e-mail updates, to better understand our customers and markets, and to improve our products and services.

Cookies

In order to collect the anonymous data described in the preceding paragraph, we may use temporary "cookies" that collect the first level domain name of the user (for example, if your e-mail address is "Clare@bigmail.com," the cookie collects the "bigmail.com" portion of your e-mail address) and the date and time you accessed this Web Site. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. At the present time, we only use temporary or "session" cookies. These cookies expire when your browser is closed.

We also use your IP address to help diagnose problems with our server and to administer our Web Site. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the .

We may also perform IP lookups to determine which domain you are coming from (i.e: aol.com, yourcompany.com) to more accurately gauge our users' demographics.

Children

We do not knowingly collect Personal Data from children or minors. If you are a child or minor, please do not give us any Personal Data. If you have reason to believe that a child has provided us with their Personal Data, please contact us at the address given below and we will endeavour to delete that information from our databases.

Links to other web sites

This Privacy Policy applies only to www.realtradingco.com and to other Real International Inc. URLs through or from which you have reached this Web Site. This Web Site contains hyperlinks to web sites that are not operated by Real International Inc.. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party web sites or any association with their operators. We do not control these web sites and are not responsible for their data or privacy practices. We urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.

Transfer of Data Abroad

Real International Inc. is a global enterprise and has facilities and databases in different countries. We may, from time to time, transfer your Personal Data to one of our databases in another country. If the level of privacy protection in a country does not comply with recognised international standards, we will ensure that data transferred to our databases in that country are adequately protected and that the transfer of data to third parties in such countries is made pursuant to a contract or other measures providing adequate protection.

Of course, the Internet is made up of a large number of international connections. If you are visiting this Web Site from a country other than the country in which our server is located (currently, the State of Kuwait), the various communications will necessarily result in the transfer of information across international boundaries. By visiting this Web Site and communicating electronically with us, you consent to these transfers.

Governing Law

This privacy policy forms part of our Web Site Terms of Use and as such shall be governed by and construed in accordance with the laws of the State of Kuwait. You agree to submit any dispute arising out of your use of this Web Site to the exclusive jurisdiction of the courts of the state .

Questions

If you have any questions about this Privacy Policy or concerns about the way we process your Personal Data, please contact us by e-mailing us at webmaster@realtradingco.com.